Personal Data Processing Policy

1. General Provisions

This Privacy Policy has been prepared in accordance with the Law of the Republic of Kazakhstan “On Personal Data and Its Protection.” It defines how QazaqGreen LLP (hereinafter, the “Operator”) collects, processes, and protects personal data.

1.1. The Operator’s primary objective is to ensure respect for individual rights and freedoms in processing personal data, including the right to privacy and the protection of personal and family information.

1.2. This Policy applies to all personal data that may be collected from visitors of the website https://qazaqgreen.com

2. Key Terms

2.1. Automated processing of personal data — processing using computer technologies.

2.2. Blocking of personal data — temporary suspension of processing (except when processing is necessary to clarify data).

2.3. Website — the collection of materials, software, and databases accessible at https://qazaqgreen.com

2.4. Personal data information system — a set of personal data contained in databases, as well as the technologies and tools used for processing them.

2.5. Depersonalization of personal data — actions making it impossible to identify the data subject.

2.6. Processing of personal data — any action involving personal data, automated or otherwise, including collection, recording, storage, updating, use, transfer, depersonalization, blocking, deletion, or destruction.

2.7. Operator — a legal entity that organizes and manages the processing of personal data.

2.8. Personal data — any information that directly or indirectly relates to a specific user of the website.

2.9. User — any visitor of https://qazaqgreen.com

2.10. Provision of personal data — actions that disclose personal data to specific persons.

2.11. Distribution of personal data — actions that disclose personal data to an unlimited number of persons.

2.12. Cross-border transfer of personal data — transfer of data to a foreign country.

2.13. Destruction of personal data — actions making it impossible to restore the content of personal data.

3. Personal Data Collected by the Operator

The Operator may process the following data:

• Full name
• Email address
• Phone number
• Information included in messages sent via feedback forms
• Depersonalized information collected through cookies and analytics tools

4. Purpose of Personal Data Processing

Personal data are processed for the following purposes:

4.1. Providing feedback and responding to user inquiries, notifications, and requests.

4.2. Granting access to services, materials, and information on the website.

4.3. Improving the website’s quality, usability, and functionality.

4.4. Conducting analytical, marketing, and statistical research.

5. Legal Basis for Processing

5.1. Personal data are processed only when voluntarily submitted by the User through website forms.

5.2. By submitting data, the User consents to the terms of this Policy.

6. Data Collection, Storage, and Transfer

6.1. The Operator implements legal, organizational, and technical measures to ensure personal data security.

6.2. All reasonable measures are taken to prevent unauthorized access, modification, or disclosure.

6.3. Personal data will not be shared with third parties unless required by law.

6.4. If data are inaccurate, the User may request correction by emailing info@qazaqgreen.com

with the subject “Personal Data Update.”

6.5. Users may withdraw consent to data processing at any time by emailing info@qazaqgreen.com with the subject “Consent Withdrawal.”

7. Cookies

7.1. The website may use cookies to personalize content and analyze user behavior.

7.2. Users may disable cookies in their browser settings; however, this may limit certain website functions.

8. Cross-Border Data Transfer

8.1. Before transferring data to another country, the Operator ensures that the receiving country provides adequate protection for personal data.

9. Liability

9.1. The Operator is not responsible for any loss or disclosure of data that: occurred before the breach; was obtained legally by third parties; or was disclosed with the User’s consent.

10. Dispute Resolution

10.1. Before filing a lawsuit, the User must submit a written claim for voluntary settlement.

10.2. The Operator reviews such claims within 30 calendar days of receipt.

11. Final Provisions

11.1. The Operator may amend this Policy without prior notice to Users.

11.2. The updated Policy takes effect immediately upon publication on the website.

11.3. Inquiries regarding this Policy should be sent to info@qazaqgreen.com

11.4. The current version of the Policy is available at https://qazaqgreen.com/privacy-policy